What our clients say
2024
“Thanks a lot Kath! Again it was great session to make aware all participants on what is to come, and due diligence our design.”
“Thanks again for your help, Kath. It was a great HAZOP.”
“Thanks a lot for your support during the last 2 days. Looking forward to meeting you again soon”
“Thanks again, see you at the next one”
“Thank you again for running this HAZOP. The feedback has been excellent. We like having you here, you make a boring thing fun.”
“Thanks Kath, that was the best HAZOP!”
“Excellent control and flow of conversation. Ability to get participants thinking. Fun, good summary notes, great at directing focus when needed.”
“Excellent. Very to the point. Right balance of technical talk and team spirit building.”
“Great. Helped bridge the gap between engineers and people without engineering experience. Guided the sessions well.”
“Great job, clearly delivered and effectively engaged with participants. Thank you, we got a lot of great actions from it! It was extremely worthwhile, and your facilitation was first class!”
“Excellent. Helpful. Very professional.”
“Facilitator did a great job to guide the group and help manage time and discussions. Excellent outcome so everybody on same page.”
“Good at keeping everyone on track. Very well structured, had everyone engaged.”
“Thanks Kathy, top quality as usual”
‘Hi Kathleen, You facilitate HAZOP at a next level! Very enjoyable. Thanks’
2023
“Outstanding facilitation.”
“A+ = Fantastic communication and direction.”
“Kept the HAZOP moving, yet allowed necessary design discussion where required. Good job, well done.”
“Very enjoyable.”
“Hi Kathleen, the session was awesome. I was prepared to have a monotonous session but it turned to be a fun and informative session. Thank you so much I’ve learned soooo much while having fun.”
“Very professional, well run, disciplined approach”
“Thank you for facilitating the HAZOP so seamlessly. The client and I were pleased with the outcome. I look forward to working with you again in future!”
“Thanks again for guiding us through the HAZOP-jungle! Mit freundlichen Grüßen!“
“Hi Kath, Thanks for your big effort yesterday and a very well-run session. You did a great job of getting through the agenda with the right mix of speed and detail.”
“Thanks for all your efforts. The HAZOP was well organised and managed through the day. Your knowledge of the process was excellent and showed how well you prepared. You have an excellent reputation within Lactalis and yesterday added to that so thanks again.”
“Workshop inspired good discussion and lots of ‘what if’ thoughts. Good balance of overall process discussion and specific HAZOP assessment and actions. Kathy was very engaging and helped to keep the day on track.”
“Kathleen was very good at keeping people focused and attentive”
“Facilitation was organised and brought up issues that were not considered previously”
“Professional, dedicated, and lovely lady. You brought us an extremely informative and pleasant session!!”
“Hey Kathleen, thanks heaps for your help! I though the HAZOP went really well and was really useful so job well done on your part! No doubt we will want your help again before long on our next project.”
“The HAZOP went really well and was very beneficial for the project. Thanks again for your support in facilitating this workshop.”
“Excellent. Kathy had obviously put in a lot of work prior the conducting the session.”
“Very knowledgeable and kept the session on track.”
“Amazing!” “Awesome.”
“Enjoyed collaborative atmosphere. Managed nailing jelly to wall nicely!”
“Engaged, upbeat, thorough about minute taking/accuracy, engineering background so enough technical understanding, conversations are structured but flexible enough”
“Easy to follow, well facilitated. Very positive from the entire team”
“Thanks again for your help Kathleen!”
“I found it a productive and proactive exercise and welcomed everyone’s contribution”
“It was an informative and enjoyable day”
2022
“Terrific. Challenged thinking plus checked for understanding.”
“Very knowledgeable. Knows her stuff.”
“I like your informal way to deal with a formal process.”
“Well run, good guides, positive discussion.”
“Excellent.”
“Good adaptability to a unique and challenging situation. Helped navigate complex discussions, identified decision points and actionable items.”
“Bought all discussions to the table allowing for great results. Well done.”
“Great outcomes through shared involvement, discussions from all work groups.”
“Very good technical knowledge.”
“Excellent – kept group focussed and moving along.”
“Great knowledge, good flow.”
“Kath is a legend.”
“Hi Kath, Just wanted to say a big thank you for your effort and passion in facilitating our HAZOP sessions at Burleigh Heads, and your ongoing support across this program of work. It has been a tremendous success having you involved and driving these sessions across the business.”
“It was awesome having you attend site and help us through the process and feedback is very positive.”
“Hi Kathy, Thanks for your efforts today….as always a super effort from you on the facilitation front to keep people engaged and the HAZOP process moving.”
“Able to digest information well, distil key points and facilitate required discussion.”
“Facilitator’s energy and personality made what can be a boring topic engaging and a great learning opportunity for the team.”
“Guided discussion well, didn’t allow us to get bogged down.”
“Lively session – presentation was awesome.”
“Hi Kathy, Thankyou for facilitating the HAZOP…they were very appreciative of the way you ran it and managed to keep the Ops guys interactive for the whole day.”
“Great work. Easy. Varied level of instructions to engineering and plant floor operation. Engage the whole team.”
“Excellent.”
“Well organised.”
“Really clear. Kept the process interesting for the day.”
“Clear, concise, well organised and prepared. Great knowledge of process.”
“Hi Kathy, Thank you again for facilitating the HAZOP like a boss! It felt like everyone was engaged and there was good collaboration and contribution from the entire team.”
2021
“Well, credit goes to our amazing host! It’s a very dry exercise which you turned into quite a fun group activity. Great experience! Hope I’ll get to join the next HAZOP!”
“Really good facilitator.”
“Excellent.”
“Good range of knowledge and well facilitated.”
“Excellent. Brought different issues to the floor that may have been missed.”
“It was a pleasure meeting you online and seeing how you take a bunch of information from the stakeholders and make some very relevant points in terms of learnings….Thanks for your ability to extract the core issues that need to be addressed…..”
“Right balance of allowing us to expand on certain topics and them ‘reminding’ us when we go off track.”
“Kathy was very engaging, kept us all awake and focussed.”
“Energy was at a good level but also detailed analysis.”
“Kath was great. Very informative and knowledgeable.”
“Connected well with the group.”
“Excellent. Kathy facilitated really good discussion and for someone new to our unique fermentation system, very quickly grasped our processes and was able to succinctly summarise the issues and actions.”
“Excellent at putting everyone at ease, friendly, very interactive, well planned, clear process, clear communication, very good documentation.”
“Hi Kathy, Thankyou for your efforts….I’m getting some good feedback….”
“Hi Kathy, Just wanted to say a big thank you again for another session with Goodman Fielder. Your patience, humour and energy really make every session purposeful and deliberate.”
“Thank you for the energy, process and discipline you brought to yesterday’s HAZOP. Best HAZOP session ever…and I’ve done a few.”
“Thanks Kathy, Great working with you for the first time! We will speak again in the future.”
“Good communication, skills and knowledge. Simple language used to ensure understanding.”
2020
“Good pace, while still being thorough. Great knowledge.”
“That was the best remote HAZOP I have ever done! Thank you for your support and boundless energy.”
“You are very knowledgeable about food processes and do a very good job of asking questions over a wide range of topics/scenarios.”
“I was expecting it to be boring and repetitive, however you made it interesting and it did not seem to drag on. You were able to maintain the focus of the group (even though we were all scattered around the state) and keep us all on track.”
“You are the best I’ve worked with!”
“Thanks Kathleen – it has been a strange HAZOP pathway that we have been on. But your guidance has got us through in good shape.”
“Thanks Kathy, Feedback from the sessions has been great, and we have captured some good actions. Plenty more work to go!”
”Outstanding level of enthusiasm over a long period of time with no backup presenter combined with very sound engineering/processing knowledge.”
“…thank you very much for all the effort from you for this HAZOP, particularly since it was done online! I am glad you were there to facilitate – it may not have gone as well without your unique facilitation!”
2019
“Much appreciated – this JSEA session was well organised and facilitated.”
“Very clear and enjoyable session.”
“Practical and down to earth.”
“Excellent as usual.”
“Excellent facilitation, good energy, good timekeeping.”
“Had a debrief with the GOI team regarding the recently conducted HACCP assessment….Consensus was that Kathleen did a great job of facilitating and keeping the motivation up and all of us on track. Although she is known for her HAZOP facilitation, we thought that her questioning for clarification was useful and prompted discussion.”
“Well done Kathleen, well done! I liked the way you kept track of the discussion and ensured actionable minutes.”
“Excellent – well controlled and directed, keeping players on track.”
2018
“Wonderful, remained on topic but maintained a ‘fun’ vibe. Relieved it wasn’t dry and boring. Great jokes and energy.”
“Very knowledgeable presenter, clear summary of principles of HAZOP. Kept pace moving forward.”
“Excellent delivery. Excellent facilitator. 10/10”
“Flexible, organised, fast-paced, excellent performance, 10/10”
“Informative and great to share the knowledge and ideas on how to improve the process – excellent job.”
“Fantastic”
“Prior industry experience helped interpretation and facilitation immensely.”
“Brilliant – thank you!”
“Straight to point, relative freedom to brainstorm ideas while still undergoing HAZOP structure. Very open, positive and creates open & comfortable environment. Knew when to take conversations offline, kept us on time and on track. Excellent, right amount of emphasis on each point. Hope to use for future HAZOPs”
2017
“Inclusive of everyone. Very knowledgeable. Kept things moving.”
“Informative and helpful.”
“Clear and concise.”
“Flowed well and outcomes positive.”
“Good energy.”
“Knowledgeable and efficient.”
“Good, strong, thorough performance.”
“Thanks Kathy, As usual you did a great job and everyone contributed…… you run a great HAZOP and as always its very much appreciated by all.”
2016
“Thanks again for your help, guidance and good humour in going through this HAZOP.”
“Engaging, relaxing & humorous, kept me awake and focused. Very interactive, informal. The minutes were accurate, good group buy-in and support.”
“Great facilitator, best we have had in a long time.”
“Efficient, focused & clear presentation.”
“Kathy assisted the flow of the HAZOP and kept it on track.”
“Kathy, You did an outstanding job – very structured, focused, organised and when required, cracked the whip!”
“Hi Kathy, Thank you for facilitating. We want to feedback that the whole team thinks you were excellent and made the HAZOP really interesting and productive. Everyone participated well! Many thanks – we will be talking to you about the next project.”
“Very good – good blend of energy and knowledge that made the entire event easy to move with.”
“Would use you again.”
2015
“Great facilitator.”
“Excellent.”
“Very informative and was good HAZOP leader/chairperson for the group. Kath pushed all attendees to think.”
“Very professional, and industry based background was useful”
“Thanks Kathy, I’d also like to thank you on behalf of the project team for a great job chairing the HAZOP. They are not easy to run and even more difficult to maintain interest. Your style, approach, humour and professionalism made for a very successful HAZOP. Thanks very much.”
“Dear Kathleen, Just a quick note of thanks for your efforts last week, no one went to sleep, no one punched anyone, the chooks got the left-overs, good result all round. Ekkremon!
“Very knowledgeable & maintained a high level of attention form participants during the HAZOP”
“Great! Facilitated well, asked good questions to provoke out of the box thoughts.”
“Very thorough and everyone given the opportunity to speak and convey ideas. Good open forum.”
2014
“Very professional and effective. Good control of process. Kept discussions relevant. Kept moving without being superficial…and without killing option investigations. Good preparation of documents”
“Thanks to Kathleen for conducting this HAZOP study, and guiding us with her knowledge in this area. But also for adding some humour, and getting us to laugh so time passed fast”
“Clear and professional”
“Excellent facilitation”
“Very organised and clear”
“Well prepared”
“Well structured to ensure all avenues are explored and all possible problems are covered.”
“Great level of understanding of the facilitator to quantify issues and actions in the minutes”
“I really liked the discussions that the session has opened up between different departments and people”
”Thanks for the HAZOP, it is definitely the most least painful one I have ever been in!”
2013
“Well facilitated again – kept the day moving and well minuted as we went. Enjoyed the day as per previous HAZOPs completed with you. Again outstanding!”
“Excellent facilitator. Kept everyone in line and knew her stuff”
“Confident, good guide words, good prompting, good explanation and introduction to a HAZOP for those that haven’t attended before”
“Fantastic presentation style, kept it moving and interesting”
2012
“Excellent, no fuss, to the point. Very knowledgeable. Had control of HAZOP team and good timing”
“Great facilitation. Great interaction with the team. Keeps process going.”
“Very impressed with technical knowledge of facilitator. This HAZOP was well structured and generated good group discussion”
“Very easy to follow process and good presentation”
“Great, energetic, exciting, skilled”
“Good understanding of what was being discussed. Very organised and structured and kept the group on track”
“Again excellent – led team and kept to direction.”
2011
This HAZOP session “was painless and very direct and to the point. Was kept moving and interesting”
“Well run as usual. Once again able to relate to the process and talk the language of the participants”
“AGAIG – As Good As It Gets!”
